CRM (Customer-Relationship-Management) Seminar
Agenda CRM (Customer-Relationship-Management)
- Account Scoring Template
- Cem Maturity Assessment
- CRM Administrator Job Description
- CRM Business Case Template
- CRM Consulting Services rfp
- CRM Maturity Assessment
- CRM Maturity Map
- CRM Program Metrics Dashboard
- CRM Program Prioritization Tool
- CRM Program Strategy Scorecard
- CRM Project Charter
- CRM Project Schedule
- CRM Readiness Assessment Tool
- CRM Requirements Roadmap
- CRM System rfp Template
- CRM Vendor Evaluation Matrix
- CRM Vendors Matrix
- Customer Journey Map
- Customer Profile Template
- Customer Satisfaction Survey
- Customer-Centricity Checklist
- Lead Qualification Processes Diagram
- Sales Analysis Tool
- Sales Call Notes Tool